FREE delivery within Australia Contact | hello@luxeactive.com.au |

How much will delivery cost and when will my order arrive?

Luxe Active offers FREE DELIVERY on all orders within Australia. Orders are shipped via Australia Post Parcel Post Service, which can take 2-7 days, depending on your location. For International orders, it will take between 7-14 days and shipping costs start at $40 AUD for 1 item.

For further info on this, see our delivery page here.

 

But I live in Paris/Los Angeles/Java... will you send one to me?

Unfortunately we are currently shipping to Australia and New Zealand addresses only, but stay tuned... we are working on it! 

 

What are the mats made of? What makes them so special?

Well, apart from the bold, beautiful patterns and colours (which are fully designed in Australia), the mats have been carefully selected to suit the Australian climate and outdoor lifestyle. Heat and moisture make it super-grippy, for the warmest of hot yoga sessions and workouts. 

Unlike the cheaper quality, Luxe Active mats have a natural rubber backing that's free from latex, silicone, toxic glues or phylathates; it's PVC and chlorine free. It's non toxic - and has zero odour! Hallelujah! 

Best part: it's eco friendly, biodegradable, and 100% recyclable.

You'll also receive a FREE carry strap, so you can show off your stylish mat wherever you go!

 

So how should I wash my Active Mat?

The best way is to hand wash or machine wash separate on a gentle cycle in cold water... be careful not to bleach! Hang to dry somewhere shady, and remember don't use the tumble dryer.

 

Anything else I should know?

Take a look through our Terms and Conditions listed at the bottom of this page; we want to see you 100% happy with your brand new Luxe Active workout accessory! 

 

I would love to stock Luxe Active mats and accessories in my store. Do you sell wholesale?

Yes! We would love to hear from you. Please shoot us an email to hello@luxeactive.com.au and we can take it from there.

 

 

 

TERMS & CONDITIONS

By using this web site you agree to be bound by these terms of use. Luxe Active reserves the right at any time to change or add to this web site, including these terms of use. 

DELIVERY

See our delivery page here.

RETURNS

We want our Luxe Active customers to be 100% satisfied, so if there’s something you think just isn’t right, please let us know and we’ll do our best to make you happy again. We are happy to exchange or refund your purchase provided there is a visible issue with the item. To organise a return please contact us: hello@luxeactive.com.au

STOCK AVAILABILITY

While Luxe Active makes every attempt to ensure that the online store reflects the availability of stock sometimes an item shown to be available may be out of stock. If an item you order is out of stock we will contact you as soon as possible and issue a full refund or let you know when the item is due in.

LUXE LOVER OFFERS

Discount codes may be given as a part of Luxe Active’s LUXE LOVER membership offer. Codes are for full price purchases only and not to be used in conjunction with any other offer.

COPYRIGHT

This web site is the copyright property of Luxe Active. You may download, display, print and reproduce this material only for your personal, non-commercial use. Apart from any use as permitted under the Copyright Act 1968, you may not, in any form or by any means:

  1. Adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this web site; or;
  2. Commercialise any information, products or services obtained from any part of this web site, without the written permission of Luxe Active.

 PRIVACY POLICY

We are committed to protecting the personal information you provide to us. When ordering online all information being entered by you is secure. We will only use your personal information in order to provide you a service. We will not share this personal information with any other organizations. However, we may disclose personal information to our service providers who are required to assist in providing a service.

We will only use your personal information for the purpose it was intended. If you no longer wish to receive any information from us, please unsubscribe from our email service.

If you have questions or concerns regarding this statement, please contact us at hello@luxeactive.com.au.

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